AI monitors device usage across accounts and flags where inventory is sitting idle versus where clinical adoption is stalling — so commercial teams can act on real signals, not assumptions.

Continuous monitoring of device records, usage documentation, and compliance workflows — surfacing gaps while there's still time to close them, not during a regulatory review.

AI aggregates usage patterns, rep reports, and clinical data to generate clearer demand forecasts and product feedback — closing the loop between the field and production planning.

Device lots, assembly, testing, and documentation — all connected from day one.

Real-time visibility across warehouses, field reps, and care sites.

Account engagement, referrals, authorizations, and clinical utilization in one view.

Track how and where devices are actually used — and feed that back to the business.

HIPAA-aligned, EHR-connected, and always ready for regulatory review.

One system for the entire device lifecycle.

servis.ai connects manufacturing, field operations, clinical use, and compliance into one operational system — built for how medical devices actually move.

Capabilities

01 Manufacturing

  • Production & traceability tracking

02 Inventory & Field

  • Trunk stock, consignment & deployment

03 Commercial

  • Provider relationships & procedure tracking

04 Clinical Use

  • Procedure, patient & outcome data

05 Compliance

  • Audit-ready records across the journey
The Real Cost of Disconnected Systems

The device works. The operations around it shouldn't be the problem.

Medical device organizations run across manufacturing, commercial, clinical, and compliance functions — often in completely separate systems. That fragmentation creates blind spots, delays, and risk that shows up in the field, in audits, and on the P&L.

  • Commercial & Field Teams
    “I can’t tell you which accounts are actually using the device versus just holding inventory. The data lives in three places.“

  • No visibility into clinical utilization vs. inventory sitting idle

  • Provider relationship data scattered across reps and CRMs

  • Procedure tracking disconnected from actual field activity

  • Authorization gaps discovered after the fact, not before

  • Manufacturing & Supply Chain
    “We find out about stockouts when a rep calls in a panic. We have no signal from the field until it’s already a problem.”

  • Demand signals from the field arrive too late to act on

  • Traceability gaps between production lots and point-of-care use

  • Recall readiness built on manual spreadsheet reconciliation

  • No feedback loop from clinical use back to product improvement

  • Quality & Compliance
    “Audit prep takes us two weeks of manual work. We’re pulling records from five different systems every single time.”

  • Documentation scattered across shared drives, emails, and systems

  • No single source of truth for device usage and compliance records

  • Regulatory submissions delayed by manual data reconciliation

  • Quality issues surface in audits rather than operational monitoring

Two audiences. One platform.

Built for both sides of your organization.

Medical device companies have two distinct operational worlds that rarely share the same tools. servis.ai is the platform that connects them — while giving each team exactly what they need.

Commercial & Clinical Operations

Provider relationships, procedure tracking, and field execution — unified.

For VP Sales, field reps, clinical specialists, and commercial ops teams who need visibility into accounts, referrals, clinical utilization, and patient workflows.

  • Account and provider relationship management
  • Referral, authorization & procedure tracking
  • Field team coordination and mobile access
  • Patient workflow and follow-up visibility
  • Clinical utilization trends by account
Manufacturing, Inventory & Compliance

Traceability, inventory control, and audit readiness — from production to point of care.

For operations directors, quality managers, supply chain leads, and compliance teams who need clear records, demand signals, and regulatory confidence.

  • Inventory tracking across warehouses, trunk stock, and field
  • Device traceability from lot to procedure
  • Recall readiness and audit documentation
  • Field-to-manufacturing feedback loops
  • Demand and utilization signals for production planning
Platform Capabilities

One system. Every operational need.

servis.ai is structured around the operational layers that actually make a medical device organization work — each one distinct, all of them connected in a single platform.

AI Copilot

AI should reduce noise, not add confusion.

servis.ai’s AI connects data from manufacturing, field activity, and clinical use — surfacing the signals that help every team make faster, better decisions.

Surface utilization gaps before they become revenue leaks

Flag traceability gaps before audits find them

Turn field feedback into manufacturing signals

Customer Stories

Real Manufacturers. Real Impact.

Used by medical device from all sizes teams managing their devices across multiple locations.

Nikki C.
“servis.ai is the software that I use to manage relationships, track visits, and plan stops while in the field. One of the most appreciated services offered is..."

Lisa Fujioka, Revival Health

Marc K.
“servis.ai is outstanding in terms of customization, service, interface, simplicity and elegance..."

Stephanie Welch.
“I love servis.ai. It has been truly transformational for our Admissions Department — just incredible."

Jake Weld, Mansfield Hall
“The most amazing part of this software for us has been the customer service. The team has helped us customize our product to create a format where we can..."

Security & Compliance

Secure by design. Compliant by default.

HIPAA-compliant infrastructure built specifically for wound care’s regulatory requirements — patient records, wound documentation, supply traceability, and workforce compliance, all protected and audit-ready.

  • HIPAA Certified
  • EHR / EMR Integration
  • Automated Reporting
  • AI Workflow Automation
  • Secure Cloud Infrastructure

Begin your journey today and discover the impact of servis.ai.